FAQ
At HTN Store, we strive to ensure your complete satisfaction. If you receive a damaged, defective, or incorrect item, please contact us within 30 days of delivery with photos and order details for a refund or replacement. Unfortunately, we cannot offer refunds for customer errors (e.g., wrong size, color, or design) or changes of mind. Once an order enters production, cancellations or changes are no longer possible. Refunds are processed within 5–7 business days after approval. For assistance, reach out to our support team at noreply@htn-store.com
At HTN Store, our sizes are based on standard Unisex sizing. For a comfy fit choose a size bigger. However, sizing can vary slightly depending on the product and brand and all of our diverse bodies. To ensure the best fit, we recommend checking the size chart for each item before ordering. You can find detailed measurements for every product on its product page. If you’re unsure about sizing, feel free to reach out to our support team for guidance!
At HTN Store, shipping times in Europe typically range from 4 to 8 business days after production is completed. Production usually takes 2–7 business days, depending on the product and order volume. Please note that delivery times may vary depending on your location and any potential customs delays. For more accurate estimates, feel free to contact our support team!
At HTN Store, global shipping times typically range from 8 to 20 business days after production is completed. Production usually takes 2–7 business days, depending on the product and order volume. Delivery times may vary based on your location, customs processing, and local postal services. For more specific estimates, feel free to reach out to our support team!
At HTN Store, the minimum order quantity for BIG purchases including major production discounts is 25+ items. If you’re looking to order our products in a Wholesale Order for your store, please reach out to us via our Contact Form so we can assist you with your request and provide you with additional details you may need and manage a tailored deal. Please write "Wholesale Order" in your message.
At HTN Store, we currently offer standard shipping options based on production and delivery timelines. Unfortunately, expedited or faster shipping options are not available at this time. However, we strive to process and ship all orders as quickly as possible. Have some patience with our Female Business, we do our Best. For more details on shipping times, Check out our Shipping FAQ's.
Thank you for your interest in our filming services! Help The Next Production SL is a female-led High-End Film Production at its core. Our booking system is currently in the works and will be available soon. Stay tuned for updates, and feel free to reach out to us via our Contact Form if you have any questions or would like to be notified when the system launches! For additional Information check our Social Channels.